Privacy Policy

Last updated: 26 August 2026

Introduction

Visualo Studio respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal information.

Information We Collect

When you contact Visualo Studio, request a custom design or place an order, we may collect information such as your name, email address, telephone number, delivery details and information about your request.

You may also choose to provide photographs, images or other reference material for use in creating your design.

How We Use Your Information

We may use your information to:

• Respond to enquiries and custom design requests
• Create, review and fulfil your order
• Contact you about your design or order
• Arrange payment, printing and delivery
• Provide customer service
• Maintain appropriate business and financial records
• Comply with legal or regulatory requirements

Photos and Uploaded Images

Photographs and other images supplied for a custom design are used for the purpose of creating and fulfilling your requested artwork.

We will not use customer-supplied photographs in advertising, social media, portfolio examples or other promotional material without your permission.

Sharing Your Information

We do not sell your personal information.

Information may be shared with trusted service providers where necessary to operate the business or fulfil an order, such as payment, website, email and delivery providers.

Information may also be disclosed where required by law.

How Long We Keep Your Information

Personal information is kept only for as long as necessary for the purposes for which it was collected and to meet applicable legal, tax and accounting requirements.

Customer-supplied photographs and other reference images may be retained for up to 12 months after an order is completed. This allows us to deal with amendments, reprints or customer queries. After this period, they will normally be deleted where they are no longer required.

Certain order, transaction and financial records may need to be retained for longer where required by law.

You can ask us to delete photographs or other personal information sooner where we are not legally required to retain it.

Your Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to request access to, correction of or deletion of your information, and to object to or restrict certain uses of it.

To make a request, please contact us using the details below.

Cookies and Website Information

The Visualo Studio website may use essential cookies or similar technologies where necessary for the website to function correctly.

Visualo Studio does not currently use optional analytics or advertising tracking tools such as Google Analytics or Meta Pixel.

If optional analytics or advertising technologies are introduced in the future, this Privacy Policy and the website's cookie settings will be updated as appropriate.

Contact

Visualo Studio is responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy, would like to exercise your data protection rights, or have a question about how your personal information is handled, please contact:

Visualo Studio
Email: hello@visualostudio.com
Website: www.visualostudio.com